PRIVACY POLICY

Last updated March 01, 2020

Thank you for choosing to be part of our community at Journey2 Business and Personal Wealth Pty Ltd (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@journey2.com.au.

At Journey2 Business and Personal Wealth Pty Ltd protecting your privacy and personal information is important to us. Journey2 Business and Personal Wealth Pty Ltd is subject to the Australian Privacy Principles (“APPs”) under the Privacy Act 1988 (Cth). The following Privacy Policy explains how Journey2 Business and Personal Wealth Pty Ltd manages and protects the privacy of your personal information under the APPs.

This privacy policy applies to all information collected through our website (such as www.journey2.com.au), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services“).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

What information do we collect?

This section explains how Journey2 Business and Personal Wealth may collect your personal information in the general course of its business and on Journey2 Business and Personal Wealth’s website. We only collect personal information that is necessary for us to provide our service to you and to provide you with information about other services we offer that may be relevant to you. The information we collect depends on the information you voluntarily provide to us.

Information provided voluntarily by you, in particular your name, address and contact details such as your telephone number, email address or fax number when you sign up to or request a newsletter or by any completing forms on the Site, or when requesting any information from us;

Information that you provide, when you contact us or otherwise communicate with us by any means. This may include, for example submitting queries, concerns and comments regarding the Site or its content or providing us with information about where you heard about the Journey2 Business and Personal Wealth as well as flagging to us the Journey2 Business and Personal Wealth services you want to learn about.

Information about events to which you or your colleagues register to attend and your personal information and preferences, to the extent that information is relevant to organising and managing those events, (for example your dietary requirements).

Employment details that we may receive if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or general enquiry regarding employment opportunities with us.

 

How we use the Information

We use the information you provide to deliver the information most suited to your needs and to provide you with accounting, financial or related services. We only use your personal information to respond to your requests or to provide you with further information about Journey2 Business and Personal Wealth. If you would prefer not to receive this information, please let us know and we will respect your request.

We will hold your personal information for only as long as is required to fulfil the purposes for which it was collected or as required by law.

We may share your personal information with third parties with whom we contract to assist us to provide the services requested by you. e.g. Mailing houses. We require that these organisations to protect your information in the same way we do. We will never sell your personal information.

 

Security of your information

We use a range of physical and electronic procedures to ensure the privacy of your personal information is safeguarded. These include physical access to our offices, a secure database system, and firewalls. The internet is not secure however and we cannot guarantee the security of any information sent to us via the internet.

We will not disclose your information to any overseas recipient without your prior consent. However, from time to time, it may be necessary for our employees who are overseas to access files via our secure network.

 

How you can access your Information

In most cases you can access the personal information we hold about you by calling us on (02) 4228 4877 or e-mailing us at info@journey2.com.au. Requests will be dealt with as quickly as possible however sometimes this may take longer to respond. In some circumstances we may refuse to give you access to personal information and in these circumstances we will explain why. e.g. it may be a conflict of interest to provide the information.

We reserve the right to make changes to this Privacy Statement as required.

 

Direct Marketing

From time to time we may send you information in relation to the services we offer, changes in legislation and / or other information that we consider potentially relevant to you.

Should you not wish to receive any marketing material from us, please email info@journey2.com.au to advise.

 

How to Contact Us

You may request further information about the way we manage your personal information by emailing info@journey2.com.au or call (02) 4228 4877.

 

Concerns or Complaints

Should you have any concerns about our Privacy Policy or believe that we may have breached it, please email info@journey2.com.au. We will investigate your concerns and respond within 21 days.